Anatel has created a brand new application named “Anatel Consumer”. This application enables user to track and record, both on tablets and mobile phones, complaints they want to file against telecom operator. Anatel Consumer Android app for PC also enables recording and monitoring of ideas how to improve service as well as a request for certain info. There is also a FAQ section where you can find answers to most common questions about consumer rights.
This new application will help consumers to protect their rights easily. It is designed to makes this process faster and easier, while not going through traditional ways and processes that have so far proven not to be very effective when it comes to protection and restoration of consumer rights. Application developers say that is a new, intuitive way to enable consumers to achieve their rights faster and more convenient because internet is proving to be the most effective channel when it comes to protection and achievement of customer rights.
The application Anatel consumer Android app on PC can be downloaded free of charge in application stores. This is Anatel’s second official application; the first one was named “Anatel Service mobile “. This is application that will help consumers protect their rights by filling their complaints online and requiring resolution of the problem.
Anatel adds that users should still try to solve their problem through regular channels with their telecom provider, before turning to this mode of problem solution. The reason for such note is that there is no need to involve third party into a problem if there is a way to resolve it between two parties involved in a problem. It is undisputable fact that operator has to serve customer well and fulfill his duties according to contract signed with consumer. These are both legal and industry’ rules, and it is expected that operators will follow them.
So, before contacting Anatel through Anatel consumer for PC, make sure that you contact service provider through appropriate modes of communication and note protocol numbers provided by operator (for your complaint and communication). This protocol number(s) are necessary for Anatel to start procedure of costumer protection.
After a customer submits a request to Anatel, it will be sent to operator against which is filled. Operator will have to respond to the customer’s claims within 5 working days. More than 69% of complaints are responded to by operators within given deadline.
Anatel does other missions besides following how operators provide services to their clients. It also follows what are the most common issues that make customers request their help. According to these collected information, Anatel plans their own inspections, controls and monitoring, and even plans how to change the rules that apply to the sector.
Anatel consumer for PC has received almost 3 million complaints against telecom operators during last year. In first 5 months of this year, this number is already 1.5 million, which makes this application very popular among customers-meaning, it is effective and gives results.
Anatel consumer for PC protects customer rights in number of different ways. Besides communicating successful dispute resolution with operator against which customer has filled complaint, it has also engaged in numerous missions and operations to protect consumers in number of different ways. Some of these include actions aimed to reduce handset theft, which is very common crime. Additionally, Anatel works on protection of children rights, as child pornography is becoming more and more increasing crime across the world.
Anatel also works to support handicapped citizens by developing systems that will enable handicapped users to check and identify mobile devices in their region that provide services which can provide them much needed help.
Another important part of Anatel work is protection of environment. Electronic waste is becoming one of the most prevailing types of waste that is not handled properly, which requires urgent action. Since the launch of Anatel’s Green Program in 2013, mobile operators and device manufacturers have came forward to involve in eco-friendly collection and recycling of over million of mobile handsets, batteries and chargers. Recycling is a new initiative that will help us protect our environment and promote ecological consciousness.
How to Download Anatel consumer for your PC:
Step 1: Download the android emulator software Andy and it is available for free. Click here to download: Download
Step 2: Start the installation of Andy by clicking on the installer file you downloaded.
Step 3: When the software is ready to be used, start it and complete the sign up procedure and login with Google Play account.
Step 4: Start Google play store app and use its search tool to search Anatel consumer download.
Step 5: Find Anatel consumer and start the installation.
Step 6: Launch the game and you can now play Anatel consumer on pc using a mouse or your keyboard and even your touchscreen, you can use the control button to emulate the pinch function to zoom in and out.
Step 7: You can also install remote control app form here for remotely accessing the game: Andy remote control app
Support: we maintain an online real-time Facebook support group if you have any issues with Andy OS installation process, You can use this link to access the group: support
Enjoy Playing Anatel consumer on PC!!!